How should a licensee address HOA information in marketing materials?

• A. Never mention HOA to avoid confusion.
• B. Present accurate HOA fees, restrictions, and amenities; verify details with the HOA and avoid misrepresentation.
• C. Provide hypothetical numbers if unknown.
• D. Rely on outdated HOA information.

Answer: (B)

HOA information in marketing matters because ongoing costs and use restrictions can significantly affect a buyer’s decision and the property's value. A licensee should present accurate HOA fees, restrictions, and amenities, and verify these details with the HOA or management company to avoid misrepresentation. HOA dues and rules can change, so relying on memory or old documents can mislead buyers and create liability for the licensee. If details aren’t known at listing time, obtain current documents (CC&Rs, rules, budget) and make it clear that numbers are subject to change, directing buyers to verify. Providing hypothetical numbers or outdated information is inappropriate, and leaving out HOA information altogether deprives buyers of essential facts.