What is the difference between open houses and virtual tours, and what disclosures are prudent?

• A. Open houses are in-person events; virtual tours are online; disclosures should cover accessibility, safety, and known property issues; ensure media accuracy.
• B. Open houses require no disclosures; virtual tours require disclaimers.
• C. Open houses and virtual tours are the same; no disclosures needed.
• D. Virtual tours must be illegal if no license.

Answer: (A)

Open houses and virtual tours differ mainly in how a buyer experiences the property: an open house is an in-person visit, while a virtual tour is an online representation that lets a buyer view the home remotely. Because both formats invite interest, it’s prudent to provide disclosures that are clear and helpful.

Disclosures should cover accessibility and safety so that potential buyers know how easy it is to enter and move through the property and what hazards, if any, exist. For example, note steps, thresholds, stairs, lighting, or any safety concerns that a visitor should be aware of. Also disclose known property issues—things the seller is aware of that could affect value or desirability, such as roof leaks, foundation concerns, moisture problems, HVAC or electrical issues, and recurring pests or mold. In addition, make sure the media used in a virtual tour or online listing is accurate and up to date. If a room or feature is staged, missing, or has changed since the media was created, that should be disclosed or updated to avoid misrepresentation.

This approach helps buyers make informed decisions whether they visit in person or view online, and it protects both parties from misunderstandings or disputes. The other statements are not correct because disclosures aren’t optional for open houses, and virtual tours aren’t illegal or inherently the same as in-person visits; they also require honest, current representation just like any in-person showing.